Privacy policy
Last updated October 16, 2026
Who is responsible
Arethon Media LLC, a Wyoming limited liability company, is responsible for the personal information described in this policy. Contact: [email protected].
What we collect
- Homeowners: name, phone number, email, address or zip code, and the details of the job you need, when you call us or submit a request.
- Clients: business contact details, service areas and billing information.
- Website visitors: basic technical data such as browser type and pages visited, used to keep the website secure and working.
How we use it
- To answer your request and confirm the details of the job.
- To connect you with one contractor who serves your area.
- To provide, invoice and improve our services to clients.
- To meet legal and accounting obligations.
Who we share it with
We share a homeowner's request only with the contractor it is assigned to, and with service providers that help us run our business (for example hosting, telephone and email providers) under confidentiality obligations. We do not sell personal information.
Calls and messages
Calls to numbers we operate may be recorded for quality and to confirm job details. We contact homeowners only about the request they made. You can ask us to stop contacting you at any time.
How long we keep it
We keep request details for as long as needed to deliver the request, handle credits or disputes, and meet legal obligations, and then delete or anonymize them.
Your rights
You can ask to access, correct or delete your personal information, or object to its use, by emailing [email protected]. Depending on where you live, you may have additional rights under applicable privacy laws, such as the California Consumer Privacy Act, and you may complain to the relevant authority.
Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections and restricted access.
Changes
We may update this policy. The date at the top of this page shows when it last changed.